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Delivery & Collections

Shipping policy

Local Deliveries & Collections

If you are local and able to collect your order, please do so for free! This is the quickest way to receive your goods!

(Refills will need to be collected in person for now. Please just give details in the special instructions and if you have purchased a refill just bring along your containers and I will pop to fill them when you arrive.)

Local deliveries over £10 are available free of charge within the FY8 area!

Rrefill Only service deliveries will have a small additional charge of £1.50, although this is wavered in these early few weeks whilst we adjust!

Collection and Delivery times can be arranged through a messaging service- we can arrange times to suit us both this way. 

 

UK SHIPPING

-Coronavirus update: 

Given the current circumstances, for now, we will be posting orders three times a week rather than our usual daily drop offs. This may mean your order takes a little longer than usual to arrive. But we're confident it will be worth the wait!

We expect to be posting Monday, Wednesday and Saturdays.

Note that we use Royal Mail for our deliveries. Occasionally they experience delays, particularly given the current coronavirus situation. We therefore can't guarantee delivery dates, although we will do our utmost to get your package to you as quickly as possible. ANY CONCERNS PLEASE GET IN TOUCH.

Delivery

We deliver just within Mainland UK for the moment - please do get in touch if you have query regarding shipping abroad.

As soon as we receive an order we will be processing it and getting it ready for dispatch at the first opportunity. All items are shipped via Royal Mail with a choice of standard or express delivery at the following rates:

 

STANDARD DELIVERY (3-7 working days)

Up to £50- £3.95

Above £50- FREE!

EXPRESS DELIVERY  (48 hrs)

Up to £70 - £6.50

Above £70- FREE!

 

Packaging

We use packaging that is fully recyclable or compostable as much as possible. We only purchase cardboard boxes and environmentally-friendly mailing envelopes, and we only use paper tape. We may also reuse packaging that our suppliers send goods in- if clean and reusable you may find some not so eco friendly packaging goods protecting your purchases but please rest assured we are simply reusing what we received to avoid single use.  We really hope you can go on to reuse our packaging where possible, and compost or recycle it if you can't reuse.

If your order is a gift and you would like to leave a message, please do let us know in the special instructions and we'll handwrite a note in the package. We love to make our Green & Me gifts a lovely surprise so we will do our upmost to make it lovely! Also- make sure you send us the alternative address for the recipient if it is to be sent directly to them.